User's Guide To Talking Classifieds
We designed this manual for ease of use by you, the Center Owner. Think of this manual as the road map to your Talking Classifieds program. You can plan your trip to save time, effort, or both. If you plan a trip in advance, then you know where you're headed and how to get there. Likewise, if you read the manual now, you'll know where the program leads (and also how to get there).
This manual is structured so that you can read through the first few chapters and start understanding the workings of the program, while the rest of the manual fleshes out the details and nuances of the program. This manual discusses what you need to do to:
The chapters in this manual are divided into three sections:
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Section |
Chapters |
Purpose |
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I. |
2, 3 and 4 |
An explanation of the purpose of the program, as well as interpreting and understanding the system's appearance and structure. |
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II. |
5, 6, 7 and 8 |
Working with the system, adding, building, configuring and editing the system structure. Also includes the advanced editing functions and features. |
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III. |
9 and 10 |
Using the "Remote Access" feature and information on Members. |
How to Study the Introductory Chapters
The three introductory chapters acquaint you with the concepts of the Talking Classifieds program and the Talking Classifieds program window. You can read them at any time, with or without using the computer.
Chapter 3 discusses the menus and the tool buttons used in the program window, as well as the window controls.
Chapter 4 introduces you to the system editor, the system's structure, and how the elements of the system work.
How to Study the Procedural Chapters
The four procedural chapters show you exactly how to design, build, edit and modify the system. You need to be at your computer as you read these chapters.
Chapter 6 shows you how to perform specific operations that modify the system's structure. These procedures allow you to turn the example system we shipped to you into your own ready-to-run system.
Chapter 7 details the procedures for printing the two system reports.
Chapter 8 describes the advanced program procedures. These features allow you to customize and master your program. Although not all of these procedures are necessary to run your program, they allow you to continue to learn and master the program.
Chapter 9 details the processes and procedures for editing your Talking Classifieds program from any touch tone phone. This is commonly referred to as 'Remote Access'.
Chapter 10 explains what Members are and what they do. Members are different from callers in that they can change their Advertisements. Of course, in a Private System, explained later, Members are the callers.
How to Study the Appendices
The appendices provide you with additional reference help. The table below describes each appendix:
|
Appendix |
Title |
Purpose |
|
A |
Installing the Program |
How to add the Talking Classifieds program to your computer if you did not buy a ECS computer. |
|
B |
Key Combinations |
A listing of the key combinations you can use to perform certain functions and operations. |
|
C |
Member Instruction Sheets |
Contains all of the information that your Members require to use Talking Classifieds properly. |
|
D |
Glossary of Terms |
Provides definitions of specific and technical terms. |
The chapters in Sections II and III have a similar organization. As you study these procedural chapters, notice that each one is divided into 5 main parts:
Introduction
The introduction tells what you will learn in each chapter. It also provides definitions of terms that are used the chapter.
Concepts
This section of the chapters discusses the concepts you will be using and learning.
Procedure Overview
This overview is a description of the information presented in the chapter. The overview serves two purposes:
Detailed Directions
We include a Detailed Directions portion of each procedural chapter for the less experienced user. This section provides step-by-step instructions for using part of the Talking Classifieds program. Although the new computer user will want to study this entire part, it later becomes a valuable problem solving tool for any level of experience.
Practice and Review
This section is a tutorial. It provides practice and review information which you use to gain "hands-on" experience with the Talking Classifieds program.
Windows programs allow you to use either a mouse or the keyboard to move about the screens or to select options. When you see an instruction like this: j+ l, you are being shown keys on your keyboard or are being instructed to press keys on your keyboard.
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When you see a button in the left margin, you are being told that clicking that button will start the action or procedure under discussion in the adjacent paragraph. |
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Remember, once you delete a Client Form, it's gone forever (unless you re-enter it). |
When you see an italicized note in the left margin, we are providing a warning or other useful information that relates to the discussion in the adjacent paragraph. |
If we want you to type some information in a field, we show the information you need to type in the following style: Information
If a period (".") follows the information, do not type the period.
This section contains the number for Technical Support, as well as some procedures for you to follow before you make a call to Technical Support. You should carefully read the appropriate chapters in this manual to attempt to solve your problem before you call for technical support. However, we do understand that the manual may not provide an answer, so please call. We will gladly help you.
Before You Call
Before you call Technical Support, there are a few things you can do to help our Technicians provide you with prompt and efficient service:
Calling Technical Support
If you encounter any problems during the installation or running of your program and you cannot resolve the problem by reading this manual, call our Technical Support Department at: