User's Guide To Parent-Teacher Hotline
Table of Contents
Chapter 1: Introduction to This Manual
Introduction
How This Manual Is Organized
How to Study the Introductory Chapters
How to Study the Procedural Chapters
How to Study the Appendices
How Each Chapter is Formatted
Introduction
Concepts
Procedure Overview
Detailed Directions
Practice and Review
Graphic Conventions Used in this Manual
If You Have Problems
Contact Options
Telephone
Fax
E-Mail
Letter
Before You Contact Technical Support
Summary
Chapter 2: Welcome to Parent Teacher Hotline
Introduction
Overview
Terms
How The Application Works
Types of Calls
Subscriber Calls
Teacher Calls
System Administrator And / Or Branch Administrator Calls
Advertisement Sponsor Calls
Entering The System Editor
In Windows 95
In Windows 3.1
Exiting The System Editor
Using the On-Line Help Function
Starting Help
Exiting Help
Summary
Chapter 3: The Application Window
Introduction
Overview
Terms
Window Controls in Parent Teacher Hotline
Menus In Parent Teacher Hotline
The Menu Bar
File Menu
Edit Menu
Insert Menu
System Menu
Advertisements Menu
View Menu
Help Menu
Tree Object Tools
The Tool Button Ribbon
The Cut Button
The Copy Button
The Paste Button
The Prune Button
The Help Button
The Full/Standard Expansion Button
The Summary/Detail Button
Special Key Functions
The Status Line
Summary
Chapter 4: The System Editor
Introduction
Terms
The System Tree and What It Means
The Tree Objects
Tree Object Details
The System Greeting
The Details
In The Example System Tree
Initial Prompt (menu)
The Details
In the Example System Tree
Prompts
The Details
In the Example Tree
Announcements
The Details
In the Example Tree
Teacher Mailboxes
The Details
In the Example Tree
Control Points
The Details
In the Example Tree
Object ID's: What They Mean
Absolute ID Numbers
Relative ID Numbers
The Script Editor
The Record Box
The Play Box
The Insert Tree Object Box
Summary
Chapter 5: Modifying The System Tree
Introduction
Terms
Changing Scripts and Speeches
Changing an Object's Script and Main Speech
Changing an Object's Script and ID Speech
Disabling and Enabling Tree Objects and/or Speeches
Disabling / Enabling Tree Objects
Concepts
Procedures
Disabling / Enabling Speech
Concepts
Procedures
Adding and Configuring Tree Objects
Prompts
Adding A Prompt To The System Tree
Configuring The Added Prompt
Announcements
Adding An Announcement To The System Tree
Configuring The Added Announcement
Mailboxes
Adding A Mailbox To The System Tree
Configuring The Added Mailbox
Control Points
Adding A Control Point To The System Tree
Configuring The Added Control Point
Deleting and Undeleting Tree Objects
Deleting Tree Objects
Undeleting Tree Objects
Committing Changes To The System Tree
Chapter 6: Performing Specific Tree Operations
Introduction
Terms
Customizing the Existing System Tree
Creating a General Announcement
Adding a System Instructions Announcement
Using Advertisements
Your Own System Tree
Designing Your Tree
Building Your Tree
Testing Your Tree
Managing Your Tree
Chapter 7: Printing Reports
Introduction
Overview
Terms
Printing the System Tree Report
Printing the Detailed Tree Report
Configuring Your Application Using Print Setup
Chapter 8: Advertising in Parent Teacher Hotline
Introduction
Overview
Advertisement Placement
Advertising Groups
Terms
Advertisers and their Advertisements
The Advertiser List Box
The Advertisers Box
Adding Advertisers
Deleting and Disabling Advertisers
Deleting Advertisers
Disabling Advertisers
Advertising Groups
The Advertising Group List Box
The Advertising Group Box
Making Advertising Groups
Adding Advertisers to Advertisement Groups
Removing Advertising from Advertising Groups
Deleting Advertising Groups
Using Advertising
Specialized Advertising
Singular Sponsorship
Specialized Advertising Groups
Advertiser Remote Access
Concepts
Procedure
Chapter 9: Advanced Functions And Features
Introduction
Overview
Terms
Place Holders: What They Are and How They Work
Changing Tree Object ID's
Advanced Goto Control Usage
On the Initial Prompt
On Announcements
On Control Points
Chaining to Other ECS Phone Applications
Call Transferring
Phone Line Requirements
Setting up your Phone Tree
Entering a Phone Number
Including a Control Function
Touch Tone Directories
How Touch Tone Directories Work
The Use of Touch Tone Directories
Adding Touch Tone Directories
Advanced Recording Features
Transfer and Replace
.WAV Copy and .WAV Paste
Supported Sound Clips
Using the File Selection dialog box
Copying a wave file
Pasting a Wave file
Making Variants of Parent Teacher Hotline
Why Make Other Variants?
Where to Find More Information
Moving Objects in the System Tree
The 'Drag and Drop' Move
The 'Drag and Drop' Copy Move
Copying Between Application Variants
About the Paste Buffer
Chapter 10: Branch Administration & Teacher Mailboxes
Introduction
Overview
Terms
About the Branch Administrator
The System Administrator's Part in Branch Administration
Beginning to Use Branch Administrator Remote Access
The Branch Administrator Remote Access Menus
Performing Specific Branch Administration Tasks
Enabling/Disabling Announcements or Mailboxes
Disabling a Mailbox
Adding a Mailbox/Announcement to a Group
Remote Access By Teachers
Retrieving Messages
Changing ID and Main Speeches
Changing the Password
Chapter 11: Remote Access
Introduction
Overview
Terms
Planning Your Remote Access Session
Beginning To Use Remote Access
The Remote Access Menus
Remote Access Main Menu
The Editing Menus
Prompt Edit Menu
Announcement Edit Menu
Mailbox Edit Menu
Control Point Edit Menu
The System Greeting Edit Menu
Initial Prompt Edit Menu
Advertising Edit Menu
Performing Specific Remote Access Tasks
Adding and Configuring an Announcement as a System Administrator
Recording an Announcements' Main Speech
Adding and Configuring a Mailbox
Recording a Mailboxes' Main Speech
Appendix A: Installing Parent Teacher Hotline
Introduction
Terms
Installing the Application
Windows 95
Windows 3.1
Appendix B: Branch Administrator Instruction Sheets
Introduction
Basic Branch Administration Instructions
Accessing Your Branch Menu Prompt
Changing Your Prompt ID and Main Speeches
Moving to an Announcement or Mailbox in the Branch
Changing Your Password
Adding and Configuring an Announcement
Enabling Announcements
Recording an Announcements' Speeches
Adding and Configuring an Mailbox
Enabling Mailboxes
Recording a Mailboxes' Speeches
Enabling Message Recording
Recording Announcement or Mailbox Speeches
Enabling and Disabling Announcements or Mailboxes
Accessing A Mailbox
Retrieving Messages
Changing the Password
Appendix C: Teacher Mailbox Instruction Sheets
Introduction
Teacher Mailbox Instructions
Accessing Your Mailbox
Retrieving Your Messages
Changing Your ID and Main Speeches
Changing Your Password
Appendix D: Advertiser Remote Access Instruction Sheet
Introduction
Recording Your Advertisement
Appendix E: Key Combinations
Introduction
The File Menu
The Edit Menu
The Insert Menu
The System Menu
The Advertisements Menu
The View Menu
The Help Menu
General Screen and Box Commands
Appendix F: Glossary of Terms