User's Guide To Inbound Telenotification

• Introduction
• Using Windows
• How This Manual Is Organized
  • How to Study the Welcome Chapter
  • How to Study the Introductory Chapters
  • How to Study the Procedural Chapters
  • How to Study the Appendices
• How Each Chapter is Formatted
  • Introduction
  • Concepts
  • Procedure Overview
  • Detailed Directions
  • Practice and Review
• Graphic Conventions Used in this Manual
• If You Have Problems...
  • Before You Call
  • Calling CBSI Technical Support

• Introduction
  • Overview
  • Terms
• How The Program Works
• Entering The System Editor
  • Using Windows 95 To Open Business Manager
  • Using Windows 3.1 To Open Business Manager
  • Once You're In Business Manager
• Windows 95 Vs. Windows 3.1
  • Program Title Bars
  • Program Menus
• Exiting The System Editor
  • Windows 95
    • The X Button
    • The File Menu
    • The Keyboard
    • The Window Control Bar
  • Windows 3.1
  • Committing Changes
• Using the On-Line Help Function
  • Starting Help
  • Exiting Help
• Getting Inbound Telenotification Up and Running
  • Installing Programs You Want to Advertise
  • Setting Up Phone Lines
  • Scheduling Inbound Telenotification to Run
  • Running the Application
  • Using Inbound Telenotification

• Introduction
  • Overview
  • Terms
• Window Controls in Inbound Telenotification
• Menus In Inbound Telenotification
  • The Menu Bar
  • Pull-Down Menus
  • File Menu
  • Edit Menu
  • Insert Menu
  • System Menu
  • View Menu
  • Help Menu
• Tree Object Tools
• The Tool Button Ribbon
  • The Cut Button
  • The Copy Button
  • The Paste Button
  • The Prune Button
  • The Help Button
  • The Full/Standard Expansion Button
  • The Summary/Detail Button
• Special Key Functions
• The Status Line

• Introduction
  • Overview
  • Terms
• The System Tree and What It Means
• The Tree Objects
• Tree Object Details
  • The System Greeting
    • The Details
    • In The Example System Tree
  • Initial Prompt
    • The Details
    • In the Example System Tree
  • Question Headers
    • The Details
    • In the Example Tree
  • Questions
    • The Details
  • Prompts
    • The Details
    • In the Example Tree
  • Control Points
    • The Details
    • In the Example Tree
• Object ID's: What They Do And What They Mean
• The Script Editor
• The Play Box
• The Record Box
• The Insert Tree Object Box

• Introduction
  • Overview
  • Terms
• Changing Scripts and Speeches
  • Changing an Object's Script and Main Speech
  • Changing an Object's Script and ID Speech
• Disabling and Enabling Tree Objects and/or Speeches
  • Disabling / Enabling Tree Objects
    • Concepts
    • Procedures
  • Disabling / Enabling Speech
    • Concepts
    • Procedures
• Adding and Configuring Tree Objects
  • Question Headers
    • Adding A Question Header To The System Tree
    • Configuring The Added Question Header
  • Questions
    • Adding A Question To The System Tree
    • Configuring The Added Question
  • Prompts
    • Adding A Prompt To The System Tree
    • Configuring The Added Prompt
  • Control Points
    • Adding A Control Point To The System Tree
    • Configuring The Added Control Point
• Deleting and Undeleting Tree Objects
  • Deleting Tree Objects
  • Undeleting Tree Objects
• Committing Changes To The System Tree

• Introduction
  • Overview
  • Terms
• Customizing the Existing System Tree
• Your Own System Tree
  • Designing Your Tree
  • Building Your Tree
  • Testing Your Tree
  • Managing Your Tree

• Introduction
  • Overview
  • Terms
• Retrieving through the System Editor
• Retrieving through Remote Access
• Retrieving messages using Boxwatch

• Introduction
  • Overview
  • Terms
• Printing the System Tree Report
• Printing the Detailed Tree Report
• Configuring Your Program Using "Print Setup"

• Introduction
  • Overview
  • Terms
• Place Holders: What They Are and How They Work
• Advanced Prompt Considerations
• Advanced "Goto" Control Usage
  • On the Initial Prompt
  • On Question Headers
  • On Control Points
• Changing Tree Object ID's
• Chaining to Other CBSI Phone Applications
• Advanced Recording Features
  • "Transfer" and "Replace"
  • ".WAV Copy" and ".WAV Paste"
    • Supported Sound Clips
    • Using the File Selection dialog box
    • Copying a wave file
    • Pasting a Wave file
• Importing and Exporting Advertisements
  • Exporting Questions
  • Importing Questions
• Making Variants of Inbound Telenotification
  • Why Make Other Variations?
  • Where to Find More Information
• Moving Objects in the System Tree
  • The 'Drag and Drop' Move
  • The 'Drag and Drop' Copy Move
• Copying Between Application Variants
• About the Paste Buffer

• Introduction
  • Overview
  • Terms
• Installing the Application

• Introduction
  • The File Menu
  • The Edit Menu
  • The Insert Menu
  • The System Menu
  • The View Menu
  • The Help Menu
  • General Screen and Box Commands

Appendix C: Glossary of Terms