User's Guide to Computerized Monitor Service
Overview
In this chapter, we describe to you the Commit option in the File menu. This chapter features a section on committing and a section on what happens to your calling schedule when you commit.
Terms
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Commit Changes |
This option allows you to save any changes you've made to the calling schedules (in the current session). This means that the next time you enter Computerized Monitor Service, you see the changes you made in this session. If you do not commit the changes, no changes are made to the calling schedules. |
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Monitor |
The Monitor program is the part of the Business Manager program that you use to run your phone applications. |
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If you change or create a schedule without committing it, all of the schedule changes are lost and the system continues to use the current schedule. |
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Not only is it necessary for you to save your work if you want to keep it, you must also commit the changes before you exit Computerized Monitor Service. Committing is very important. It allows you to alter your calling schedule--add new clients, delete clients, change call times--while the schedule is running. When you commit, it tells your system that this is the new schedule to follow. The Commit option is found in the File menu (Figure 36). |
How to Commit
To commit to changes, you must first save the changes by highlighting the Save option in the File menu. After you've saved the changes, highlight the Commit option in the File menu. If you are in the midst of a calling cycle when you commit, a Prepare to Commit advisory message appears briefly which says that it is waiting for lines to become available. Computerized Monitor Service cannot commit until all phone lines have stopped making CMS calls. If this box does not clear within 45 seconds, press Cancel and try to commit again in a few minutes. If you want to continue with your commit command, you do nothing. If you want to cancel the command, click on the Cancel button.
Figure 37--The Prepare to Commit Advisory Message
If you attempt to exit Computerized Monitor Service without committing your changes, a notice appears like the one in Figure 38. If you don't commit, the changes that were made in the current session do not take effect. If you wish to make the changes, press the Yes button. If you press the No button, you exit without making the changes. If you choose Cancel, you return to the screen in which you were working without committing the changes.
Figure 38--The Commit Advisory Message
What Happens When You Commit?
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The Commit option allows changes to your calling schedule to take effect immediately. |
If the Monitor program is running when you commit the schedule, then Monitor immediately begins using the new schedule. If Monitor is not running when you commit the changes, then Monitor begins using the new schedule the next time it begins running (i.e., the next time you enter Windows, or the next time you start the Monitor program). For more information on the Monitor program, refer to the "Using the Monitor Program" chapter in your Business Manager manual. |
If you make changes to a called party's calling schedule during an emergency calling cycle for that called party, the emergency calling cycle continues.